Level 3 IT Solutions Technician
Duration 15 months
IT Solutions Technicians develop, implement and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks). They work as part of a multi-disciplinary team. Many such teams will be modern “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle: requirements gathering, solution development, testing, implementation and ongoing support. In more traditional organisations the team is likely to be focused more at one or other end of this broad set of activities. Such teams may well be in transition to a modern “DevOps” style team.
IT Hardware Solutions Technicians undertake activities in the area of the infrastructure aspects of solutions such as servers and networks (fixed or mobile).
IT Software Solutions Technicians undertake activities in the area of applications and supporting components such as databases.
Potential Job Titles
IT Hardware Solutions Technician
IT Software Solutions Technician
On successful completion of the programme, the apprentice will be awarded with a Level 3 IT Solutions Technician apprenticeship certificate.
An IT Software Solutions Technician will also be awarded with world-class vendor qualifications including CompTIA A+ and BCS Level 3 Award in Programming.
An IT Hardware Solutions Technician with world-class vendor qualifications including CompTIA A+ and BCS Level 3 Award in IT Service Management & Business Processes.