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Apprentice IT Technician

Location Leicester LE9 Salary £180.50 per week

The Opportunity
Our client is recruiting for an Apprentice IT Technician to join their team in LE9 Leicester.

The Level 3 Information Communication Technician – IT Support apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Company
This is a family run IT Support company in Leicester. They offer onsite and remote support for primary schools and businesses within the Midlands area.

The Position
Job Title: Apprentice IT Technician
Apprenticeship Course: Level 3 Information Communication Technician – IT Support
Apprenticeship Duration: 18 months
Location: LE9 Leicester
Working Hours: Monday to Friday 8.30 till 16.30pm
Salary: £180.50 per week

Role and Responsibilities
Perform checks on the backup solution and associated USB backup drives
Monitor hard drive space on servers, desktops, laptops, netbooks and tablets.
Monitor & install Microsoft windows updates on desktops, netbooks and laptops.
Update software and firmware on Apple devices.
Monitor Antivirus updates and/or issues with client software.
Review Server event log entries to proactively prevent issues.
Maintain the ICT Asset inventory.
Create and change user account details for Staff and Pupils.
Active monitoring of the virtual servers and desktop resources.
Projector cleaning.
Installation of core software on desktops, laptops and Chromebook
Office 365 administration for new users & password resets.
Making sure all classroom IT equipment is operating as intended.
Mobile devices i.e.: iPad, Chromebook etc are maintained and are usable.
Office staff are supported with any IT needs such as windows related issues, printing etc.
The Junior Technician will have a Senior Technician visit them on a weekly basis to help progress their knowledge and help with IT issues. The Senior Technician will be available on email or phone at any time during the working week for advice and assistance.

Desired Qualities, Skills and Knowledge:
They are looking for a keen, ambitious and eager to learn individuals who are polite and able to interact with like-minded people. They should be able to function on professional level with a smart presentation. IT related problems should be approved and resolved in a calm and methodical manner. The individual will be working in a primary school so the ability to interact with children in an appropriate matter is also essential.

Good knowledge of Microsoft Windows and Microsoft applications, basic understanding of computer hardware architecture, concepts of networking and internet understanding.

Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

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