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Apprentice Telecoms Engineer

Location Fareham PO15 Salary £14000 - £16000

The Opportunity
Our client is recruiting for a Apprentice Telecoms Engineer to join their team in Fareham PO15.

The Level 3 Information Communication Technician Apprenticeship Programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Company
This company are a leading independent provider of telecommunications and the largest direct business partner of O2 in the UK, with over 30 years’ experience in business telecoms.

The Position
Job Title: Apprentice Telecoms Engineer
Apprenticeship Course: Level 3 Information Communication Technician
Apprenticeship Duration: 18 Months
Location: Fareham PO15
Working Hours: 9.00 – 17.30
Salary: £14,000 to £16,000

Role and Responsibilities:
Working within the Service Delivery department, the Telecoms Engineers are responsible for installs, repairs and maintenance on customer sites. Managing their own workload to ensure work is completed in a timely fashion and that all quality and technical standards are adhered to.

Attending customer sites to conduct site surveys & install PABX / hosted telephony systems and associated connectivity services (Broadband, Leased lines, WIFI solutions etc.)
Identifying and overcoming challenging fault situations
Ensuring excellent customer service and communication to all customers
Working with the wider department and other teams in the business to ensure that customers have a smooth delivery and all challenges are overcome
Provide technical guidance to customers, colleagues and other departments
Working across the UK to broaden the reach of Aerial Direct’s services
Carrying out testing and commissioning of equipment and services
Maintaining Wi-Fi networks, data networks and telecommunications equipment
Sharing information and ensuring documentation is up to date, correct and in line with provisioning standards
Liaising with stock department for stock replenishment
Ensuring stock procedures are followed including but not limited to signing out and returning of stock
Completing all necessary Health and Safety documentation and vehicular documentation
Be part of an 'on call' rota for emergency maintenance of sites.

Desired Qualities, Skills and Knowledge:
Fully computer literate
Good Telecoms knowledge
Knowledge of routers and router configuration
Technical awareness and ability to adapt to changing technologies
Excellent standard of written and oral communication
Ability to manage conflicting priorities
Managing workload effectively, under own initiative and as part of a team.
Process oriented
Strong attention to detail
Passionate about telecoms products and learning new products
Flexibility to accommodate peaks in workload
Great time keeping

Full & clean UK driving License is essential There are career progression opportunities available upon completion of the programme.

About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

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