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Information Communication Technician Apprentice

Location Salisbury SP4 Salary £15,000

The Opportunity
Our client is recruiting for a Information Communication Technician Apprentice to join their team in Salisbury SP4.

The Level 3 Information Communication Technician Apprenticeship Programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Company
Since 2004, our mission has been to provide the best in internet, or cloud, communications for small and medium-sized companies.

Accessing all these services under one roof, from our offices in Salisbury, means you never need to waste time dealing with a large faceless company who doesn’t know you. We’re experts in our field, and our range of services is broad, so we believe we’re the perfect solution for ambitious companies as they develop and grow.

This company is a successful IT and telecoms company and we pride ourselves on giving our clients the best solutions, whilst communicating to them in a way they understand.

The Position
Job Title: Information Communication Technician Apprentice
Apprenticeship Course: Level 3 Information Communication Technician
Apprenticeship Duration: 18 months
Location: Salisbury SP4
Working Hours: Monday – Friday 40hrs a week
Salary: £15,000 pa

Role and Responsibilities:
Due to continual expansion, we are looking to recruit an Information Communications Technician Apprentice to join our vibrant and forward-thinking team.

Your role includes:
1st line support to customers via phone, email or face to face
Opportunity to work towards 2nd line support
Logging all work on internal systems
Troubleshooting our clients’ IT problems via remote support
Installations and monitoring of clients’ phone systems
Providing onsite support to our fellow team members

Desired Qualities, Skills and Knowledge:
Passion for IT
Quick learner
The drive to become a key member of our team
The ability to “think outside the box”
Commitment to an apprenticeship programme
Keen to learn on the job (Hands on learning)
Driven and keen to progress/ask questions
Able to build relationships
Commitment to the company
Can show initiative
Able to take direction
Can pay close attention to detail

There are career progression opportunities available upon completion of the programme.

About ITP
We help employers develop their best talent and inspire the next generation with digital.

Through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

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