Level 3 Information Communication - Network Technician Pathway
Duration 18 months
A Network Technician role is usually desk based but may involve visits to clients premises to resolve issues.
For example, a Network Technician working in a university or college may be installing a computer lab as a training suite, including cabling and hardware requirements. They may be required to install services to support a business expansion and provide better network services. In a contact centre environment, they may use network management tools to collect and report on network load and performance statistics to improve commercial outcomes. In a retail bank they may contribute to the implementation of maintenance and installation work using standard procedures and tools to carry out defined system backups , restoring date.
Potential Job Titles
Network Support, IT Field Technician, Cloud Technician, Digital Communications Technician, Network Filed Operative