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Level 3 Inclusive Team Leader


Duration 12 months

A team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Potential Job Titles

  • Supervisor

  • Team Leader

  • Junior Manager

  • Project Officer

  • Project Manager

  • Deputy Manager

  • Trainee Manager

Apprenticeship Qualifications

On successful completion of the programme, the apprentice will be awarded with a Level 3 Team Leader apprenticeship certificate. They will also receive the CMI Diploma in Management and Leadership.


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