Systems Administrator
Job Info
A systems administrator manages and maintains an organisation's computer systems, servers, networks, and software. This involves system maintenance, server administration, network management, security management, user support, backup and disaster recovery, documentation, monitoring and performance tuning, patch management, and compliance enforcement. This role is essential for ensuring the reliability, security, and efficiency of the organisation's IT infrastructure.
Responsibilities
Manage and maintain computer systems, servers, and networks.
Install, configure, and update operating systems and software.
Monitor system performance and security.
Provide technical support and troubleshooting for users.
Implement and maintain security measures.
Develop and implement backup and disaster recovery plans.
Document system configurations and procedures.
Monitor and optimise system performance.
Manage software updates and patches.
Ensure compliance with organisational policies and industry standards.
Skills & Knowledge
Strong understanding of computer systems, networks, and server infrastructure.
Proficiency in operating systems such as Windows Server, Linux, and Unix.
Knowledge of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, VPNs, and firewalls.
Experience in managing and maintaining server hardware and software, including installation, configuration, and troubleshooting.
Familiarity with security best practices, including access controls, encryption, firewalls, and intrusion detection systems.
Ability to diagnose and resolve technical issues efficiently and effectively.
Experience in developing and implementing backup and disaster recovery plans to ensure data integrity and continuity of operations.
Ability to maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
Strong communication skills to interact with users, colleagues, and vendors, and to explain technical concepts to non-technical stakeholders.
Analytical mindset and problem-solving skills to address complex technical challenges and find innovative solutions.
Ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
Willingness to stay updated with advancements in technology, industry trends, and best practices through continuous learning and professional development.
Career Progression
Entry-Level Systems Administrator - Junior Systems Administrator - Senior Systems Administrator - Systems Engineer or Architect - IT Manager or Team Lead
You may choose to specialise in a specific area of IT such as Cloud Computing, Cyber Security or Network Administration by acquiring additional certifications and training.
You could progress leadership roles within the organisation, such as IT director, CIO (Chief Information Officer), or CTO (Chief Technology Officer).
Throughout this career progression, continuous learning, professional development, and staying updated with the latest advancements in technology are essential for success in the IT field. Networking within the IT community and building relationships with peers, mentors, and industry experts can also provide valuable opportunities for growth and advancement.
Qualification Pathways
If you are looking to transfer into this role from a related role in the industry, leverage your existing experience and skills in the industry to identify transferable skills that align with a Systems Administrator Role. Highlight these transferable skills on your CV and in interviews to demonstrate your suitability for positions within the sector.
If you are new to industry, follow these routes:
Step 1: Obtain GCSE's, ideally in Maths, English and IT
Optional: Pursue a degree or diploma in computer science, information technology, or a related field. Relevant work may include operating systems, networking, security, and system administration.
Step 2: Gain further certifications such as:
CompTIA A+, which covers foundational IT skills such as hardware, networking, operating systems, and security.
Microsoft certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server certification, depending on the specific technologies used in the organisation.
CompTIA Network+ or Cisco Certified Network Associate (CCNA) to understand networking concepts and protocols.
Step 3: Gain hands-on experience through internships, apprenticeships, or entry-level positions in IT support roles.
Step 4: Stay updated with advancements in technology, industry trends, and best practices through continuous learning and professional development.
Step 5: Participate in training programmes, workshops, webinars, and industry conferences to enhance skills and knowledge.
Step 6: Consider specialising in specific areas of system administration, such as cloud computing, cybersecurity, virtualisation, or network administration, by pursuing advanced training or certifications.
Step 7: Acquire specialised skills and knowledge relevant to the industry or technology environment to become a subject matter expert in particular areas.
Step 8: Gain experience and expertise in system administration roles, progressing from entry-level positions to more senior roles such as senior systems administrator, systems engineer, or IT manager.
Step 9: Explore opportunities for further education, certifications, or specialisation to advance your career and pursue leadership or specialised roles within the IT field.
Other Info
Relevant Apprenticeships:
https://www.instituteforapprenticeships.org/apprenticeship-standards/network-engineer-v1-2